We’re here to help
Tell us what happened and we’ll help you find the next step.
Email support@budgy.nz from the address connected to your Budgy account. Include what you were trying to do, what you expected, and any error message you saw. Please do not email bank passwords, access tokens, or full account numbers.
If transactions have not refreshed, open Budgy Settings and check the connection status, then try a manual sync. Your bank or Akahu may occasionally have a temporary delay.
To access, correct, or request deletion of your personal information, email privacy@budgy.nz from your account email. Read our Privacy Policy for details.
If you can no longer receive sign-in messages or think someone else accessed your account, email support promptly and explain which email address the account used.
Crop or cover unrelated transactions, names, account numbers, and balances. We only need the smallest amount of information required to understand the issue.